Shopping Guide

Ask for your Tax Refund Cheque:
This legal Tax-Free Rebate can be claimed in cash at the frontier or at the airport by every customer who is resident abroad (except in the case of visitors from EU countries).

Ask the shop assistant to make out a Tax-Free Cheque for you (completed with your name and address!) and to give you this along with the Tax-Free Envelope and the list showing every location at which cash reimbursement can be claimed. The original receipt must remain affixed to the Tax-Free Cheque.
At the frontier show your purchases (which must be still unused) to the Luxembourg Customs who will stamp your Tax-Free Cheque on request. Without this customs stamp you cannot claim the refund. If you leave Luxembourg for another EU country before returning home you should ask for a customs stamp at the point where you finally quit the EU internal Market.

Air travel: Prior to checking in you should go to the Customs with your purchases and request the customs stamp.

Claim your Tax-Free Rebate immediately at the Tax-Free Rebate Cash Payment desk at the airport or at the frontier. Alternatively, you may claim your rebate by posting your Tax-Free Cheque-enclosed in the Tax- Free Envelope-from the nearest letter-box. Repayment can also be claimed abroad at any of the international Tax-Free agencies.

"Tax-Free Shopping" facilities are in principle available in every country in Europe, although you should only expect to find them in major cities and tourist centres.

Text copyright 1996-98 Luxembourg Tourist Office - London

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